TAPFLOW KNOWLEDGE SYSTEM

Understand the technology. Build the right system.

Independent, practical guides for NFC, websites, digital customer journeys, automation and online booking — reviewed by the TapFlow product team.

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Explore by topic

NFC

Understand the technology, choose a physical format and design a reliable tap experience.

Technology · cards · stands · troubleshooting

Websites

Plan a useful website, improve its mobile experience and connect every page to a clear business goal.

Structure · mobile · Smart Pages · conversion

Digital business

Bring scattered customer information, links and daily workflows into one maintainable system.

Digital foundations · connected systems

Customer experience

Remove friction between a real-world moment and the useful action a customer wants to take.

Journeys · touchpoints · clarity

Automation

Automate repetitive work without making the customer experience feel robotic.

Notifications · workflows · operations

Online booking

Build a booking flow that protects availability and stays understandable for customers and teams.

Availability · staff · confirmations

Local business

Practical digital systems for restaurants, hotels, retail, beauty and service businesses.

Industry playbooks · local discovery

Security

Understand NFC, link, form and account risks and apply proportionate safeguards.

Safe links · privacy · access

Glossary

Plain-language definitions for NFC, websites, analytics, booking and customer experience.

Definitions without jargon

Tools

Checklists, decision helpers and planning templates you can use immediately.

Calculators · templates · diagnostics

CURATED START

Start with the essentials

guide

NFC fundamentals · 9 min read

What is NFC? A complete plain-language guide

Understand what NFC is, how a phone reads a passive tag, where the technology is used and what NFC does not do by itself.

how to

NFC fundamentals · 8 min read

How NFC works: from radio field to an open page

Follow the full NFC interaction step by step and understand the roles of the reader, antenna, tag, NDEF record and destination.

comparison

Choosing a format · 7 min read

NFC vs QR code: which should a business use?

Compare speed, visibility, compatibility, editing, placement and failure modes—then choose NFC, QR or a combined design.

KNOWLEDGE INDEX

Published knowledge

2 published resources

guide

Booking fundamentals · 10 min read

How online booking works for customers and business owners

Understand services, staff, availability, slots, holds, confirmations, changes and notifications as one complete booking chain.

guide

Booking reliability · 8 min read

How to prevent double booking

Protect each booking at the database boundary, account for duration and buffers, revalidate on submission and test concurrency.